AMI provides a number of support options for its BIOS products, both for its Developer Customers and End Users of AMI's BIOS and UEFI firmware solutions.
Read below to learn more; use the Technical Support Contact Form to contact AMI Technical Support for assistance beyond the options described here.
AMI's global presence and innovative tools like our Customer Portal, Enterprise Information Portal (EIP) and 24/7 SVN source code access mean help is always within reach for Aptio customers. AMI has offices in 7 countries and over 1300 employees in N. America, Asia and Europe, to best respond to the urgent needs of partners.
Click the link below to access AMI's Customer Portal for Aptio customers. For assistance with access issues, please contact your AMI Sales Representative.Access Customer Portal
Click the link below to access AMI's Enterprise Information Portal. For assistance with access issues, please contact your AMI Sales Representative.Access Enterprise Information Portal
AMI offers custom training at customer sites and AMI offices worldwide. Courses are designed around customers' current projects for maximum effectiveness.Read the Brochure to Learn More
AMI offers a number of AMI-branded support options for End Users of its BIOS and UEFI firmware products:
To identify the motherboard manufacturer and support path for AMI & non-AMI boards, AMI offers its MBID Tool for download via the link below.
Status, checkpoint and beep codes offer vital diagnostic information about errors in the pre-boot process, for both UEFI and legacy BIOS platforms.
The Firmware Update Tool is a utility to update both Aptio and legacy system BIOS. It features both command line and GUI interface for ease of use.
End Users of AMI products seeking Technical Support are encouraged to use our Technical Support contact form via the link below.